Tag Archive: clients

Ruby Receptionist Helps Attorney Defeat Bar Complaint

No attorney likes to talk about it, that ugly reminder that sometimes we make mistakes, or more often, that we can’t please every client. I’m speaking of bar complaints. Most any seasoned lawyer will tell you that it comes with the territory, and is nearly inevitable. That wasn’t any comfort when I got my first…

Paper at Odds With Your Paperless Office?

I have yet to run across an attorney who flat out rejects my paperless workflow as tomfoolery. Many will voice fears of losing something in the computer (maybe), or in the cloud (unlikely), but I’ve yet to be deemed a heretic for my choice of firm management. More often than not it’s impressive to my…

Alabama Lawyers: Let DocketSync Do the Heavy Calendar Lifting

Today’s post is geared toward my colleagues here in the Heart of Dixie. I’m going to let y’all in on a little known software program that will pull your court dates set on Alacourt and sync them to your office calendar. It’s called Docket Sync, and it’s a closely guarded secret judging by how difficult…

My Argument Against Practice Management Software

A lot of attorneys won’t like what I have to say on this topic, either because they believe they couldn’t run their office without practice management software, or they’re in too deep financially with a vendor to admit it’s not worth it. Whatever the reason I’m sure these words will fall on a lot of…

A Year in Review: Marketing

In my short experience as a criminal and family lawyer, I have had nearly all of my business come via referrals. Upon starting out the courts appointed my first clients, with a peppering of family and friends throwing me a bone. But unfortunately you can’t keep pounding your friends and family for work. That well…